Something not working the way it should? Email [email protected] — a real person reads it and answers. No ticket queue, no bot.
Common fixes
- No transcription happening? Check Settings → Powder Monkey → Microphone is turned on.
- Getting the wrong words for names or jargon? Add them to the in-app Vocabulary (the book icon). The recognizer favors terms you’ve added.
- Bought unlimited on one device and it’s not showing up on another? Tap the ⋯ menu → Restore Purchases.
Still stuck? Email [email protected] and we’ll sort it out.